Zena help

Quick answers to common questions. Can’t find yours? Email us.

Getting started

How do I set or change my daily goals?

Open Profile › Daily goals. Change calories, carbs, protein, fat and your water goal there, or tap Recalculate to run the goal wizard again.

How do I log food?

Tap + on Today (or Log food on Android). Search, scan a barcode, or pick from Recent, My foods or My meals. Tap the round add button on a row to log the usual serving in one tap.

How do I copy yesterday’s meal?

When a meal is empty, Today shows Copy from yesterday under it. One tap copies everything, with Undo if you change your mind.

Can I plan meals ahead?

Yes, with Zena Premium. Go to a future day and tap Plan food, or turn on Plan for later when you add food today. Planned food doesn’t count as eaten until you log it: tap the ring next to it. You can also copy a whole day with Copy day to….

How do I log water or exercise?

On Today, tap + 250 ml (or + 8 oz) on the Water row. Tap Exercise to add an activity; Zena estimates the calories and adds them to your budget.

How do I switch to kJ, lb or other units?

Open Profile › Preferences. You can pick units for weight, length, water, energy (kcal or kJ) and blood glucose, and choose light, dark or system appearance.

How do I connect Apple Health?

On iPhone, open Profile › Apple Health and turn it on. Zena writes your nutrition, weight, water and blood glucose to Apple Health.

Premium & billing

What’s included in Zena Premium?

Adaptive goals, day types, insights and Keto, plus meal planning, logging recipes from Discover, all nutrients, all measurements and vitals, and export. See all Premium features.

How much does Premium cost?

You’ll find the plans and prices in the app: open Zena and tap Profile › Get Premium. Prices can vary by region and are always shown before you buy.

I bought Premium but it isn’t showing

Make sure you’re signed in to the same Zena account, then open Profile › Restore purchases. Use the same Apple ID or Google account you paid with.

How do I cancel my subscription?

Apple and Google manage subscriptions. Open App Store subscriptions or Google Play subscriptions, or tap Profile › Manage subscription in Zena. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app or your account does not cancel a subscription.

Can I get a refund?

Refunds are handled by the store you paid. For the App Store, use Report a Problem. For Google Play, see Google Play refunds.

Account & data

I used My Mediterranean Diet Tracker (MyMedi). Where is my data?

Zena is the new version of that app. Sign in with the same account and your diary, goals and history are there.

How do I export my data?

With Premium, tap the share button on Progress. Choose what to include and a date range, and Zena creates a spreadsheet (CSV) you can save or send. Without Premium, email us and we’ll help.

How do I delete my account?

Open Profile › Delete account. Full instructions and what gets deleted.

What data does Zena collect?

Only what it needs to work: your account, what you log, and basic app analytics and crash reports. No ads and no selling your data. Read the privacy policy.

Fix a problem

I’m offline. Will I lose what I log?

No. Zena saves your changes on the phone and syncs them when you’re back online. You’ll see “Offline — changes will sync” until then.

Recipes won’t load

Recipes need an internet connection. Check your connection and tap Retry. Guides work offline.

Apple Health isn’t updating

Open the Health app, tap your profile, then Apps › Zena, and allow the data types. Then turn Apple Health off and on again in Profile › Apple Health.

Still need help?

In Zena, tap Profile › Send feedback: it adds your app version and phone type for us. Or email primaeyu@gmail.com.